make a smile Lottery and our charity partners are aware that lottery members, for personal reasons, may wish to exclude themselves from make smile lottery.
We are able to assist members to do this at any time, all you need to do is email us at [email protected] your name and address details
Once you have submitted this form, a member of the Lottery team will then contact you confidentially and discreetly, without the need to discuss the reason for self-exclusion, to explain our procedure and seek your final authorisation.
Members wishing to exclude themselves from make a smile lottery will be unable to re-join or receive any correspondence from the Lottery Office for a period of at least six months, during which time it will not be possible for the account(s) to be re-opened for any reason.
All accounts under the players name will have the self exclusion applied to them.
If you are currently paying by standing order you will also need to contact your bank and cancel your subscription immediately. Any monies outstanding on your lottery membership account will be refunded to you.
Note- this is not a cancellation form, if you wish to simply cancel your membership, but not self-exclude, please do so here. To read more about responsible gambling please click here
Did you know. . . .
if you play the lottery with us regularly, you will get access to our amazing Play & Save card which gives you discounts on retailers, restaurants and more!
You can save much much more than your lottery membership costs.
Just a little thank you from us to you!
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